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TERMS OF SERVICE
Complinet Pty Ltd (ABN 43 689 762 436) trading as AML Shield
SaaS Compliance Platform for Tranche 2 Reporting Entities
Effective Date: 31 March 2026 --- Version 1.0
IMPORTANT: By accessing or using the AML Shield Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, you must not access or use the Platform.
These Terms should be read in conjunction with the AML Shield Privacy Policy, which is available at www.amlshield.com.au/privacy and forms part of the agreement between you and AML Shield.
These Terms of Service ("Terms") constitute a legally binding agreement between Complinet Pty Ltd (ABN 43 689 762 436), trading as AML Shield ("AML Shield", "we", "us", or "our"), and the entity or individual subscribing to the AML Shield platform ("Customer", "you", or "your").
These Terms govern your access to and use of the AML Shield platform, including all associated services, compliance content, training materials, and support. By creating an account, subscribing to a plan, or otherwise accessing the Platform, the individual accepting these Terms represents and warrants that they have the authority to bind the Customer to these Terms.
In these Terms, the following definitions apply unless the context otherwise requires:
"AML/CTF Laws" means the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth), the Anti-Money Laundering and Counter-Terrorism Financing Rules Instrument 2007 (No. 1), associated regulations, and any successor or amending legislation.
"AUSTRAC" means the Australian Transaction Reports and Analysis Centre, the regulator responsible for administering AML/CTF legislation in Australia.
"Authorised User" means an individual authorised by the Customer to access and use the Platform under the Customer's subscription, as managed through the Customer's account settings.
"Business Day" means a day that is not a Saturday, Sunday, or public holiday in Perth, Western Australia.
"Compliance Content" means the templates, AUSTRAC program starter kits, risk assessment tools, training materials, guidance documents, and other compliance-related content provided by AML Shield through the Platform.
"Confidential Information" means all information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure, including Customer Data, trade secrets, business strategies, pricing, and technical information.
"Customer Data" means all data, information, documents, and records uploaded, entered, generated, or stored by the Customer or its Authorised Users through the Platform, including client records, customer due diligence information, identity documents, risk assessments, compliance documentation, and transaction records.
"Data Breach" means any unauthorised access to, disclosure of, or loss of Customer Data or Personal Information held by AML Shield in connection with the Platform.
"Effective Date" means the date on which the Customer first creates an account on the Platform or the date these Terms are accepted, whichever is earlier.
"Fees" means the subscription fees and any other charges payable by the Customer for use of the Platform as set out in the applicable Subscription Plan.
"Intellectual Property Rights" means all patents, copyrights, moral rights, trade marks, trade secrets, know-how, database rights, rights in designs, and all other intellectual property rights, whether registered or unregistered, and including applications for any of the foregoing.
"Personal Information" has the meaning given to that term in the Privacy Act 1988 (Cth).
"Platform" means the AML Shield SaaS compliance platform, including all modules, tools, features, and functionality accessible via the web application at www.amlshield.com.au or any successor URL.
"Privacy Policy" means the AML Shield privacy policy as published at www.amlshield.com.au/privacy, as updated from time to time.
"Subscription Plan" means the specific tier of service selected by the Customer, being either Starter, Total Compliance, or Enterprise, as described on the Platform and at Section 4 of these Terms.
"Term" means the period during which the Customer's subscription to the Platform remains active, commencing on the Effective Date and continuing until terminated in accordance with Section 12.
AML Shield provides a cloud-based compliance management platform designed to assist reporting entities regulated under Tranche 2 of Australia's AML/CTF regime in developing, implementing, and managing their AML/CTF programs. The Platform includes, subject to the Customer's Subscription Plan:
• AML/CTF program development tools and templates, including AUSTRAC program starter kits
• Customer due diligence (CDD) record management and storage
• Risk assessment tools for money laundering and terrorism financing risks
• Compliance monitoring and reporting dashboards
• Training modules and educational content on AML/CTF obligations
• Document management for compliance records
The specific features and functionality available to the Customer depend on the applicable Subscription Plan. Full details of each plan are available on the AML Shield website.
THE CUSTOMER ACKNOWLEDGES AND AGREES THAT:
(a) The Platform is a tool designed to assist the Customer in developing and managing its own AML/CTF program. The Platform does not replace the Customer's independent legal, compliance, or professional obligations under AML/CTF Laws or any other applicable legislation.
(b) AML Shield does not provide legal advice, financial advice, or professional compliance consulting services through the Platform. The Compliance Content, including templates, starter kits, risk assessment tools, and guidance materials, is general in nature and is provided for informational and educational purposes only.
(c) All Compliance Content must be reviewed and customised by the Customer to reflect the Customer's specific business operations, risk profile, client base, and regulatory circumstances. The Customer must not rely on Compliance Content as a substitute for independent professional advice.
(d) AML Shield does not warrant or guarantee that use of the Platform will result in the Customer achieving or maintaining compliance with AML/CTF Laws or any other regulatory requirements. The Customer remains solely and exclusively responsible for its compliance obligations and outcomes.
(e) Regulatory requirements are subject to change. While AML Shield endeavours to update Compliance Content to reflect legislative and regulatory developments, the Customer should not rely solely on the Platform for awareness of regulatory changes and should independently monitor changes to AML/CTF Laws applicable to its business.
(f) AML Shield is not responsible for any regulatory action, penalty, infringement notice, remedial direction, or other consequence imposed on the Customer by AUSTRAC or any other regulatory body, whether or not the Customer has used the Platform in connection with the matter giving rise to such action.
Where the Customer's Subscription Plan includes access to training modules or educational content, such training is provided for educational purposes only. Training is delivered by subject matter experts and may include content presented by AML Shield personnel, including its founder Nathan Lynch. Completion of training modules does not constitute certification of the Customer's AML/CTF program, accreditation of the Customer or its personnel, or evidence of individual competency for any regulatory purpose, unless expressly stated in writing by AML Shield.
To subscribe to the Platform, the Customer must be:
(a) a business entity registered and operating in Australia, or an individual operating as a sole trader in Australia; and
(b) a reporting entity, or an entity that reasonably expects to become a reporting entity, under AML/CTF Laws; or
(c) otherwise subject to, or seeking to voluntarily comply with, AML/CTF obligations in connection with its business activities.
The individual accepting these Terms on behalf of the Customer represents and warrants that they have the legal authority to bind the Customer to these Terms.
The Customer is responsible for maintaining the confidentiality and security of all login credentials associated with its account. Given the highly sensitive nature of the data held on the Platform, including identity documents, CDD records, and risk assessments, the Customer must:
(a) implement and enforce strong password practices for all Authorised Users;
(b) enable multi-factor authentication where available on the Platform;
(c) notify AML Shield immediately upon becoming aware of any suspected unauthorised access to its account or any other security breach; and
(d) not share login credentials between individuals or permit any person other than an Authorised User to access the Platform using the Customer's account.
The Customer is liable for all activity that occurs under its account, whether or not authorised by the Customer, except to the extent that such activity results from a failure of AML Shield's security measures.
The Customer is responsible for managing Authorised Users through its account settings. The Customer must ensure that access to the Platform is granted only to appropriate personnel and that access is promptly revoked when an individual's authorisation ceases, including when an individual leaves the Customer's organisation. The Customer acknowledges that, given the sensitive nature of CDD data and compliance records, failure to revoke access promptly may expose the Customer and its clients to risk.
AML Shield offers the following Subscription Plans:
(a) Starter --- $89 per month (exclusive of GST);
(b) Total Compliance --- $199 per month (exclusive of GST); and
(c) Enterprise --- custom pricing as agreed in writing between AML Shield and the Customer.
Current pricing, inclusions, and feature comparisons for each Subscription Plan are available on the AML Shield website. Subscriptions may be billed on a monthly or annual basis, as selected by the Customer at the time of subscription. Annual subscriptions are billed in advance for the full twelve-month period.
Fees are payable in Australian dollars by the payment method nominated by the Customer at the time of subscription. Subscriptions will automatically renew at the end of each billing period unless the Customer cancels prior to the renewal date.
If a payment fails, AML Shield will notify the Customer and provide a grace period of fourteen (14) days to rectify the payment. If payment is not received within the grace period, AML Shield may suspend the Customer's access to the Platform. AML Shield acknowledges that sudden suspension may affect the Customer's compliance operations and will use reasonable efforts to provide adequate notice before suspension takes effect.
Late payments may attract interest at the rate of 2% per annum above the Reserve Bank of Australia cash rate, calculated daily from the due date until payment is received in full.
AML Shield reserves the right to change the Fees for any Subscription Plan. AML Shield will provide the Customer with not less than thirty (30) days' written notice of any price increase. The revised pricing will take effect at the commencement of the next billing period following the notice period. If the Customer does not agree to the revised pricing, the Customer may cancel its subscription before the new pricing takes effect, in which case the Customer will not be charged the increased Fees.
Unless expressly stated otherwise, all Fees are exclusive of GST. Where GST is payable on a supply made under these Terms, the Customer must pay to AML Shield an additional amount equal to the GST payable on that supply, at the same time and in the same manner as the Fees are payable.
Refunds are provided in accordance with Australian Consumer Law. To the extent that the Platform is not provided with due care and skill, is not fit for a particular purpose made known to AML Shield, or does not meet any other consumer guarantee under the Australian Consumer Law, the Customer may be entitled to a remedy, including a refund. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or right or remedy conferred on the Customer by the Australian Consumer Law or any other applicable legislation that cannot be excluded, restricted, or modified by agreement.
For annual subscriptions cancelled by the Customer during the subscription term (other than for AML Shield's breach), a pro-rata refund will be provided for the unused portion of the annual term, less a reasonable administration fee.
Subject to the Customer's compliance with these Terms and payment of the applicable Fees, AML Shield grants the Customer a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform and the Compliance Content for the Customer's internal business compliance purposes during the Term.
The Customer must not, and must ensure that its Authorised Users do not:
(a) sublicence, resell, distribute, or otherwise make the Platform or any part thereof available to any third party, including by providing compliance-as-a-service to the Customer's own clients using the Platform without AML Shield's prior written consent;
(b) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the Platform;
(c) use the Platform for any unlawful purpose or in any manner that could damage, disable, overburden, or impair the Platform or interfere with any other party's use of the Platform;
(d) use any automated means, including bots, scrapers, or crawlers, to access or collect data from the Platform;
(e) reproduce, distribute, display, or create derivative works from AML Shield's Compliance Content, training materials, or starter kit templates outside the Platform without AML Shield's prior written consent; or
(f) remove, obscure, or alter any proprietary notices, labels, or branding on or within the Platform.
As between the parties, all Customer Data is and remains the sole property of the Customer. Nothing in these Terms transfers any ownership interest in Customer Data to AML Shield. AML Shield acquires no rights in or to Customer Data except the limited licence to process such data as necessary to provide the Platform services in accordance with these Terms.
AML Shield will process Customer Data solely for the purpose of providing and improving the Platform services and fulfilling its obligations under these Terms. AML Shield will not use Customer Data for any other purpose, including marketing, sale to third parties, or profiling, without the Customer's prior written consent.
AML Shield may use anonymised and aggregated data derived from the Customer's use of the Platform for the purposes of product improvement, industry benchmarking, and research, provided that such data cannot, individually or in combination, be used to identify the Customer, any Authorised User, or any individual whose information is contained in the Customer Data.
AML Shield collects, uses, stores, and discloses Personal Information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the AML Shield Privacy Policy. Without limiting the foregoing:
(a) Customer Data is stored on servers located in Australia. AML Shield will not transfer Customer Data to servers located outside of Australia without the Customer's prior written consent, except where necessary to use sub-processors (such as cloud infrastructure providers) that may have incidental access to data from overseas locations, in which case AML Shield will ensure appropriate contractual protections are in place;
(b) AML Shield will comply with the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988 (Cth); and
(c) full details of AML Shield's collection, use, and disclosure practices are set out in the Privacy Policy, which the Customer acknowledges having read and accepted.
AML Shield implements and maintains industry-standard technical and organisational security measures to protect Customer Data, including:
(a) encryption of data at rest and in transit using AES-256 and TLS 1.2 (or higher) protocols;
(b) role-based access controls and the principle of least privilege for AML Shield personnel;
(c) regular penetration testing and vulnerability assessments;
(d) intrusion detection and monitoring systems;
(e) secure software development practices aligned with the OWASP framework; and
(f) incident response procedures and business continuity plans.
AML Shield will, upon reasonable request, provide the Customer with a summary of its current security practices and any relevant certifications (such as ISO 27001 or SOC 2) that AML Shield holds from time to time.
The Customer acknowledges that reporting entities are required under AML/CTF Laws to retain certain records, including CDD records and transaction records, for a period of seven (7) years. AML Shield provides data export functionality to enable the Customer to download and retain its Customer Data independently of the Platform.
Upon termination of the Customer's subscription, AML Shield will retain the Customer Data for a period of ninety (90) days ("Retention Period") to allow the Customer to export its data. During the Retention Period, the Customer may access the Platform in read-only mode for the sole purpose of exporting Customer Data. Following the expiry of the Retention Period, AML Shield will permanently and irreversibly delete or de-identify all Customer Data, unless retention of specific data is required by law.
The Customer is solely responsible for ensuring that it has exported and independently retained all records necessary to meet its regulatory record-keeping obligations before the expiry of the Retention Period.
In the event of a Data Breach affecting Customer Data, AML Shield will:
(a) notify the affected Customer without undue delay and in any event within seventy-two (72) hours of becoming aware of the Data Breach;
(b) provide the Customer with a description of the nature of the breach, the categories and approximate number of records affected, and the likely consequences;
(c) describe the measures taken or proposed to be taken to address the breach and mitigate its effects; and
(d) comply with all notification obligations under the Notifiable Data Breaches scheme and any other applicable legislation.
All Intellectual Property Rights in and to the Platform, including the software, source code, user interface, design, Compliance Content, training materials, AUSTRAC starter kit templates, branding, logos, documentation, and all related materials, are and remain the exclusive property of AML Shield or its licensors. The Customer's subscription grants a licence to use the Platform as set out in Section 5; it does not transfer any ownership of Intellectual Property Rights to the Customer.
The Customer retains ownership of its AML/CTF program, policies, procedures, risk assessments, and other compliance documentation as customised, completed, and developed by the Customer using the Platform ("Customer Work Product"). For the avoidance of doubt, while the underlying Compliance Content templates remain the Intellectual Property of AML Shield, the Customer's specific customisations, data inputs, and completed documents constitute Customer Work Product owned by the Customer.
If the Customer provides AML Shield with feedback, suggestions, enhancement requests, or recommendations regarding the Platform ("Feedback"), the Customer grants AML Shield a perpetual, irrevocable, royalty-free, worldwide licence to use, modify, and incorporate such Feedback into the Platform and AML Shield's products and services without restriction or obligation to the Customer.
The Customer must not, and must ensure that its Authorised Users do not, use the Platform to:
(a) facilitate, support, or conceal money laundering, terrorism financing, or any other financial crime, including by creating a false or misleading appearance of compliance;
(b) upload, store, or generate false, fabricated, or intentionally misleading CDD records, risk assessments, compliance documentation, or other records;
(c) share login credentials with any person who is not an Authorised User, or permit any unauthorised person to access the Platform;
(d) attempt to access, view, copy, or modify data belonging to any other Customer or user of the Platform;
(e) upload, transmit, or store any content that contains viruses, malware, or other harmful code;
(f) interfere with or disrupt the integrity or performance of the Platform or any related systems or networks; or
(g) use the Platform in any manner that violates any applicable law, regulation, or industry code of conduct.
AML Shield reserves the right to investigate any suspected violation of this Section 8 and to take such action as it deems appropriate, including suspension or termination of the Customer's account in accordance with Section 12.3.
AML Shield targets a Platform availability of 99.5% measured on a calendar month basis, excluding periods of scheduled maintenance and circumstances beyond AML Shield's reasonable control (including force majeure events, third-party service outages, and telecommunications failures).
For Enterprise Subscription Plan customers, a formal Service Level Agreement ("SLA") with defined uptime commitments and service credit provisions may be negotiated and agreed in writing as a supplementary agreement to these Terms.
AML Shield will provide not less than forty-eight (48) hours' notice of scheduled maintenance via email notification and/or in-Platform announcement. AML Shield will use reasonable efforts to schedule maintenance during off-peak hours (between 10:00 PM and 6:00 AM AWST on weekends) to minimise disruption to the Customer's operations.
AML Shield provides technical support in accordance with the Customer's Subscription Plan. Support channels and target response times are published on the AML Shield website and may vary between Subscription Plans. AML Shield will use commercially reasonable efforts to respond to support requests within the published timeframes.
Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy conferred on the Customer by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)), the Competition and Consumer Act 2010 (Cth), or any other applicable legislation that cannot be excluded, restricted, or modified by agreement ("Non-Excludable Guarantees"). To the extent that AML Shield's liability for breach of a Non-Excludable Guarantee can be limited, AML Shield's liability is limited, at AML Shield's election, to the resupply of the services or payment of the cost of having the services resupplied.
To the maximum extent permitted by law and subject to Section 10.1, AML Shield will not be liable to the Customer for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, business, opportunity, goodwill, or reputation, arising out of or in connection with these Terms or the Customer's use of or inability to use the Platform, regardless of the cause of action or the theory of liability (whether in contract, tort, negligence, strict liability, or otherwise) and even if AML Shield has been advised of the possibility of such damages.
Subject to Sections 10.1 and 10.4, AML Shield's total aggregate liability to the Customer arising out of or in connection with these Terms, the Platform, or the Compliance Content, whether in contract, tort, negligence, under statute, or otherwise, will not exceed the total Fees actually paid by the Customer to AML Shield in the twelve (12) months immediately preceding the event giving rise to the claim.
The limitations and exclusions in Sections 10.2 and 10.3 do not apply to:
(a) AML Shield's liability arising from a breach of its confidentiality or data security obligations under Section 6;
(b) AML Shield's indemnification obligations under Section 11;
(c) liability arising from fraud, wilful misconduct, or gross negligence by AML Shield; or
(d) any liability that cannot be limited or excluded under applicable law, including the Non-Excludable Guarantees.
Without limiting Section 2.2, the Customer acknowledges and agrees that AML Shield does not warrant, represent, or guarantee that the Platform, the Compliance Content, or any other aspect of AML Shield's services will ensure the Customer's compliance with AML/CTF Laws or any other regulatory requirements. The Customer's use of the Platform does not relieve the Customer of any obligation to independently assess, implement, and maintain its compliance arrangements. AML Shield is not liable for any regulatory penalty, enforcement action, remedial direction, or other adverse regulatory outcome imposed on the Customer.
The Customer indemnifies and holds harmless AML Shield, its directors, officers, employees, and agents from and against all losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
(a) the Customer's or its Authorised Users' breach of these Terms;
(b) the Customer's or its Authorised Users' misuse of the Platform, including any violation of the Acceptable Use Policy;
(c) the Customer's breach of AML/CTF Laws or any other applicable law or regulation;
(d) any claim by a third party (including the Customer's own clients) arising from the Customer's use of or reliance on the Platform or the Compliance Content; or
(e) any inaccuracy in or breach of the Customer's representations and warranties under these Terms.
AML Shield indemnifies and holds harmless the Customer from and against all losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
(a) a breach by AML Shield of its data security obligations under Section 6, to the extent that such breach results from AML Shield's negligence or wilful misconduct; or
(b) any claim that the Platform infringes the Intellectual Property Rights of a third party, provided that AML Shield will have no obligation under this indemnity to the extent the infringement arises from the Customer's modification of the Platform, the Customer's combination of the Platform with third-party products, or the Customer's use of the Platform in a manner not authorised by these Terms.
The Customer's subscription commences on the Effective Date and continues for the billing period selected by the Customer (monthly or annually). The subscription will automatically renew for successive periods of the same duration unless the Customer cancels prior to the commencement of the next billing period.
The Customer may cancel its subscription at any time via the account settings on the Platform or by providing written notice to AML Shield at support@amlshield.com.au. Cancellation will take effect at the end of the current billing period. No refund will be provided for the unused portion of a monthly billing cycle. For annual subscriptions, refunds are provided in accordance with Section 4.5.
AML Shield may terminate or suspend the Customer's account:
(a) for material breach of these Terms, provided that AML Shield gives the Customer fourteen (14) days' written notice and an opportunity to remedy the breach (where the breach is capable of remedy);
(b) for non-payment of Fees after the expiry of the grace period specified in Section 4.2;
(c) for a violation of the Acceptable Use Policy under Section 8;
(d) if required by law, regulation, or order of a court or regulatory authority; or
(e) immediately, without prior notice, in circumstances involving serious misconduct, including use of the Platform to facilitate financial crime or creation of false compliance records.
Upon termination of the Customer's subscription for any reason, AML Shield will provide the Customer with read-only access to the Platform for a period of ninety (90) days for the sole purpose of exporting Customer Data. The Customer may export its Customer Data in standard formats, including PDF, CSV, and structured data export as supported by the Platform. Following the expiry of the ninety (90) day Retention Period, AML Shield will permanently delete the Customer Data in accordance with Section 6.5.
The Customer acknowledges and accepts sole responsibility for exporting and independently retaining all records necessary to meet its obligations under AML/CTF Laws, including the seven (7) year record-keeping requirement, before the expiry of the Retention Period.
The following provisions survive the termination or expiry of these Terms: Section 1.2 (Definitions), Section 6 (Data Ownership, Privacy, and Security), Section 7 (Intellectual Property), Section 10 (Limitation of Liability), Section 11 (Indemnification), Section 14 (Dispute Resolution), Section 15 (Governing Law), and Section 16 (General Provisions).
AML Shield reserves the right to modify, amend, or update these Terms from time to time. Where a proposed modification constitutes a material change, AML Shield will provide the Customer with not less than thirty (30) days' notice via email to the Customer's registered email address and/or by prominent notice within the Platform.
The Customer's continued use of the Platform after the effective date of any modification constitutes the Customer's acceptance of the modified Terms. If the Customer does not agree to a material modification, the Customer may terminate its subscription before the modification takes effect by providing written notice to AML Shield, in which case the Customer will receive a pro-rata refund for any prepaid but unused subscription Fees.
Non-material changes, such as corrections of typographical errors or clarifications that do not alter the substance of the Customer's rights or obligations, may be made without prior notice and will be effective upon publication of the updated Terms on the AML Shield website.
In the event of any dispute arising out of or in connection with these Terms or the Customer's use of the Platform ("Dispute"), the parties agree to the following process:
(a) Negotiation: The parties will first attempt to resolve the Dispute by good faith negotiation. Either party may initiate the negotiation process by providing written notice to the other party describing the nature of the Dispute. The parties will use their best efforts to resolve the Dispute within thirty (30) days of such notice.
(b) Mediation: If the Dispute is not resolved by negotiation within the thirty (30) day period, either party may refer the Dispute to mediation administered by the Resolution Institute in accordance with its mediation rules. The mediation will be conducted in Perth, Western Australia. The costs of mediation will be shared equally between the parties, with each party bearing its own legal costs.
(c) Litigation: If the Dispute is not resolved by mediation within sixty (60) days of the referral to mediation (or such longer period as the parties may agree), either party may commence proceedings in the courts of Western Australia.
Nothing in this Section 14 prevents a party from seeking urgent interlocutory or injunctive relief from a court of competent jurisdiction where such relief is necessary to protect that party's rights.
These Terms are governed by and construed in accordance with the laws of Western Australia. The parties submit to the non-exclusive jurisdiction of the courts of Western Australia and any courts competent to hear appeals therefrom.
These Terms, together with the Privacy Policy, any applicable Service Level Agreement, and any Order Form or supplementary agreement executed between the parties, constitute the entire agreement between AML Shield and the Customer with respect to the subject matter hereof and supersede all prior or contemporaneous oral or written communications, proposals, representations, and agreements.
If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision will be severed from these Terms and the remaining provisions will continue in full force and effect. Where possible, the invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.
A failure or delay by either party in exercising any right, power, or remedy under these Terms does not operate as a waiver of that right, power, or remedy. A single or partial exercise of a right, power, or remedy does not preclude any other or further exercise of that right or the exercise of any other right, power, or remedy.
The Customer may not assign, transfer, or novate its rights or obligations under these Terms without the prior written consent of AML Shield. AML Shield may assign its rights and obligations under these Terms to a successor entity in the event of a merger, acquisition, corporate reorganisation, or sale of all or substantially all of AML Shield's assets, provided that the assignee assumes all of AML Shield's obligations under these Terms.
Neither party will be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond that party's reasonable control, including natural disasters, acts of government, pandemic, epidemic, war, terrorism, civil unrest, power failure, internet or telecommunications outages, or denial-of-service attacks ("Force Majeure Event"). The affected party must promptly notify the other party of the Force Majeure Event and use reasonable efforts to mitigate its effects. If a Force Majeure Event continues for more than sixty (60) days, either party may terminate these Terms by written notice to the other party.
All formal notices under these Terms must be in writing and delivered by email to:
(a) AML Shield: legal@amlshield.com.au; and
(b) the Customer: the email address registered to the Customer's account on the Platform.
Notices sent by email are deemed received on the next Business Day after transmission, provided no delivery failure notification is received by the sender.
Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between AML Shield and the Customer. Neither party has the authority to bind the other or to incur any obligation on behalf of the other.
By clicking "I Accept", creating an account, or otherwise accessing or using the AML Shield Platform, the Customer confirms that it has read, understood, and agrees to be bound by these Terms of Service.
Last updated: 31 March 2026
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